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Mariner Journal Hub

Data Privacy Policy

Your privacy is important to us at Mariner Journal Hub

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Data We Gather

Personal Details You Share

When you reach out for corporate floral arrangements or gift services, we gather information you voluntarily share. This may include your name, company name, email, phone, delivery addresses, and any specific specifications for your floral requests. We also gather payment details when you place orders, though processing is securely handled by our payment partners.

For our corporate clients, we might collect extra business data such as registration details, preferred delivery timelines, and budget criteria to tailor our services to your organizational needs.

Information Collected Automatically

Our site automatically gathers certain technical details when you visit. This includes your IP address, browser type, device information, and how you navigate the site. We use this information to enhance site performance and to understand how clients discover our offerings.

Important: We do not collect more personal data than is needed to deliver our flower arrangements and deliveries. Your privacy underpins how we run our business.

How We Use Your Data

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Handling your orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and offering support
Service Improvement: Reviewing feedback and usage trends to improve our offerings
Business Development: Developing customized corporate programs and subscription services

Information Sharing and Disclosure

Mariner Journal Hub values your privacy and does not sell your personal data to others. We disclose information only as needed to deliver our services or when required by law.

Service Providers

We may share necessary information with trusted service providers who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Obligations

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This covers safe data storage, encrypted messaging, and restricted access to personal data inside our organization.

Secure Storage

Personal data is kept in protected systems with access restrictions and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information during transmission between your browser and our services.

Limited Access

Only authorized staff who require information to deliver services can access customer data.

Although we deploy robust security measures, no online transmission method is entirely risk-free. We continuously update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may have the right to view, amend, erase, or limit how your personal data is processed.

Access: Request a copy of the personal data we keep about you
Correction: Update or fix inaccurate personal data
Deletion: Request removal of personal data (subject to lawful retention requirements)
Restriction: Limit how we handle your personal data in specific cases
Portability: Request transfer of your information in a structured, commonly used format

To exercise these rights, please contact us using the details at the end of this policy. We will reply within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the kind of information and the purpose for which it was gathered.

Typical retention durations:

  • Customer contact and order details: about three years after the last service contact
  • Payment records: around seven years to meet tax and accounting needs
  • Website analytics data: roughly two years and two months for service improvement
  • Marketing preferences: Until you opt out or about two years of inactivity

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your online experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and assessing site performance.

You can manage cookie options via your browser settings. Note that turning off some cookies could impact how the site functions. For full details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external sites or services. This privacy policy covers only Mariner Journal Hub and our site. We are not accountable for the privacy practices of other sites.

We recommend examining the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial updates occur, we will revise the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we handle your information, please reach out to us.

Contact Us About Privacy

Mariner Journal Hub Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA

Email: [email protected]
Phone: +44 20 7946 0958

For privacy-related inquiries, please put "Privacy Request" in your subject line and include as many details as you can about your request. We strive to respond to all privacy requests within one week.